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Friday, December 4, 2009

The email systems seems to jump between screens when trying to add addresses and calling up a note....

You may notice what appears to be a sudden jump on the screen when you enter your email message and hit send.

It is most likely that a "message warning" or "screen prompt" has appeared on the top or bottom of the screen, however since you are working on a small screen you do not have FULL view of the page. You should scroll to the top and/or bottom of the page to see the "screen message."

Example:"Please select recipient list" message may appear if you attempt to send a message, but have not clicked one of the group email list buttons (left of each email field). Once you correct the problem, you should be able to send your message without any problem.

BE SURE THAT YOU SEE THE SCREEN CONFIRMATION: "Your Message Has Been Sent" AFTER YOU CLICK SEND. If you do not receive the confirmation, please re-check that you have chosen an email group and try hitting "send" again.

(Note: We are currently developing a "window shading" feature to contain more of the page elements within smaller computer screen windows). -MP Team

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