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Saturday, November 28, 2009

Ataching files within Massive Playbook or US Lacrosse Playbook

Below are the current rules for attachments out:

Maximum file size: 102400 bytes (approx 1mb)

File types:  .jpeg, .gif, .bmp, .txt, .pdf, .zip, .doc, .docx, .xls, .xlsx

Wednesday, November 11, 2009

I don’t see any new messages in my "My Messages inbox..."

Problem:  You are notified via email that you have received a new Massive Playbook™ email.  After logging into your Massive Playbook account, you don’t see any new messages in your My Messages inbox.


Tech Speak: It’s an internal application "thing".  It’s a result of constant changes to various email servers dealing w/incoming emails, sending responses back and Massive Playbook's handling of those responses.



Solution: Email Massive Playbook: info@massiveplaybook.com. We will troubleshoot the problem for you and have your Massive Playbook™ account back to normal asap!