Login/Admin challenges when working in the web tool

It's possible that a coach's session can timeout while editing their site.

It's also possible that there can be an intermittent issue with your internet connection that can disrupt your session. 
In this case, please just log back into your site and continue.

- MP Team

When I cut/paste my url, I am not recognized as an administrator

Q:  Why can I not "cut and paste" links into my web builder, and be recognized as an administrator?

A. For security reasons, in order to work within web builder as an administrator, you must first "LOG IN". If you cut/paste a URL into your browser, you will always be recognized as strictly a 'viewer' (who is unable to make changes/updates)... until you log in as Administrator.


Thank You!

-MP Team 

Occasionally, I receive the ‘ADMINISTRATION’ button when working in the application

Q: When I am logged in I am recognized by both email and web builder platform. However, occasionally, I receive the ‘ADMINISTRATION’ button. In this case, when trying to log in I am unable to.

A. This may happen on occasion. If there is a 'temporary' issue with automatically logging in, please simply click on "administration" link and 'manually' log into your site. If you continue to experience difficulty, please contact us at info@massiveplaybook.com.

Sorry for any inconvenience. We are ALWAYS looking to get feedback and improve our system.

Thank You! - MP Team